Plans and Pricing for ChatMatic on Shopify

Choosing the right plan for your business is crucial for leveraging ChatMatic's capabilities to match your shop's size and customer service demands. Below is a detailed breakdown of the various plans and what each offers.

Free Plan

• Price: $0/month

• Page Views: Up to 5,000 pages views per month

• WhatsApp Integration: Connect users to your WhatsApp for direct communication

• Ideal For: Small stores or businesses just starting out that want to experience ChatMatic's basic features without financial commitment.

Launch Plan

• Price: $9.99/month

• Page Views: Up to 30,000 page views per month

• WhatsApp Integration: Yes, with enhanced support

• AI Support: Light AI support to assist your team

• Chat History: View all past chats to track customer interactions

• Ideal For: Growing businesses that require a more robust AI chat support and have started to experience increased traffic.

Starter Plan

• Price: $24.99/month

• Page Views: Up to 100,000 page views per month

• WhatsApp Integration: Full functionality

• Customization: Adapt the chat prompt to match your shop’s branding

• Chat History: Full access to past chats for detailed insights

• Ideal For: Established businesses with a higher volume of customer interactions and a need for greater customization.

Advanced Plan

• Price: $99.99/month

• Page Views: Up to 500,000 page views per month

• Customization: Complete customization of the chat experience

• Auto-Update: Weekly auto-updates to the assistant's knowledge base

• Priority Support: Direct access to advanced customer support

• Analytics: In-depth analytics for customer satisfaction and engagement

• Ideal For: Larger businesses with significant online traffic that require advanced features, customization, and analytical tools.

Enterprise Plan

• Custom Pricing: Contact for a quote

• Custom Page Views: Tailored to your business needs

• Full Customization and Integration: Complete control over the chatbot's functions and integrations

• Dedicated Support: Personalized customer service and technical support

• Strategic Consulting: Access to expert advice for optimizing customer engagement

• Ideal For: Large enterprises or businesses with specific, high-demand customer service needs requiring a bespoke solution.

When choosing a plan, consider the size of your customer base, the volume of interactions you expect, and the level of service you want to provide. Upgrading is always an option as your business grows, so starting with a plan that fits your current needs is a sensible approach.