ChatMatic Terms of Use

ChatMatic Terms of Use

1. Acceptance of Terms

By accessing and using the ChatMatic application ("Application") provided by [Your Company Name] ("Company", "we", "us", or "our"), you agree to comply with and be bound by these Terms of Use. Please review these terms carefully before using the Application.

2. Description of Service

The Application provides an AI-driven chat functionality that integrates with Shopify storefronts and allows for seamless customer service interaction via chat and WhatsApp.

3. Privacy Policy

Your use of the Application is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Use.

4. Modifications to Terms

We reserve the right to modify these terms at any time. Your continued use of the Application after any such changes shall constitute your consent to such changes.

5. User Conduct

You are responsible for all activities under your account. You agree to not engage in any activity that interferes with or disrupts the Application.

6. Subscription Plans and Payments

The Application is available under various subscription plans. Payments are due in accordance with the selected plan's schedule. Failure to make timely payments may result in termination of service.

7. Cancellation and Termination

You may cancel your subscription at any time. We reserve the right to terminate or suspend any account if users are found to be in violation of these Terms of Use.

8. Intellectual Property

All intellectual property rights in the Application are owned by or licensed to us. You agree not to copy, modify, or distribute the Application without our express consent.

9. Disclaimers

The Application is provided "as is" without any warranties of any kind. We do not guarantee the continuous, uninterrupted, or error-free operability of the services.

10. Limitation of Liability

Our liability to you in relation to the use of our Application is limited to the extent permitted by law. We are not liable for any indirect, incidental, special, consequential, or exemplary damages.

11. Indemnification

You agree to indemnify and hold us harmless from any claim or demand made by any third party due to or arising out of your use of the Application.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Country/State].

13. Contact Information

If you have any questions about these Terms of Use, please contact us at [Contact Information].

Limitation of Liability for AI-Generated Content

14 .AI-Generated Misinformation

ChatMatic utilizes artificial intelligence (AI) technology provided by OpenAI to facilitate automated customer service interactions. While we strive to provide accurate and helpful information, the responses generated by OpenAI's AI are based on the information available to the AI system and its interpretation thereof. ChatMatic, its creators, affiliates, or employees shall not be held liable for any misinformation, inaccuracies, or errors in the content generated by the AI. Users are advised to independently verify any AI-provided information before taking action on it.

15 .Data Collection and Use

The data collected by ChatMatic is strictly limited to publicly available information or information voluntarily provided by users during their interactions with the service. We are committed to maintaining the privacy and security of our users' data in accordance with our Privacy Policy. ChatMatic does not collect personal information without consent, and we take all necessary measures to ensure that the data we do collect is handled in a secure and responsible manner.